Last updated: April 2025
This Privacy Policy describes how KareVelle (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.karevelle.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use or access the Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. Any updates will be posted on the Site with a revised “Last updated” date, and any additional steps required by law will be taken where applicable.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide our Services, we collect and have collected personal information about you from various sources over the past 12 months. The type of information collected depends on how you interact with KareVelle.
In addition to the uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our policies, and protect KareVelle, our customers, and our rights.
WHAT PERSONAL INFORMATION WE COLLECT
Information You Provide Directly
Information you submit through our Services may include:
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Contact details: name, email address, phone number, shipping and billing address
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Order information: purchased items, payment confirmation, delivery details
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Account details: username, password, security credentials
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Shopping activity: items viewed, added to cart, or saved to wishlist
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Customer support communications: messages, inquiries, or feedback shared with us
Providing certain information may be necessary to access some features. Choosing not to provide it may limit functionality.
Information Collected Automatically (Cookies & Usage Data)
We automatically collect certain information about your interaction with our Services, known as “Usage Data.” This may include:
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Device type and browser
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IP address and network information
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Pages viewed, actions taken, and time spent on the Site
This data is collected using cookies, pixels, and similar technologies.
Information from Third Parties
We may receive information from trusted third parties, including:
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Service providers supporting our website and operations
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Payment processors handling secure transactions
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Marketing and analytics partners
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Advertising platforms and social media integrations
All third-party information is handled in accordance with this Privacy Policy. KareVelle is not responsible for third-party privacy practices.
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products & Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and enable reviews.
Marketing & Advertising
To send promotional emails, messages, and tailored advertisements, and to improve the relevance of our marketing efforts.
Security & Fraud Prevention
To detect, prevent, or investigate fraudulent or unauthorized activity. You are responsible for safeguarding your login credentials.
Customer Communication
To respond to inquiries, provide customer support, and enhance the overall customer experience.
COOKIES
KareVelle uses cookies to improve site functionality, remember preferences, analyze performance, and deliver personalized content and advertising.
You may disable cookies through your browser settings, but this may affect site functionality and your overall experience.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share personal information in the following circumstances:
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With service providers (payment processors, shipping partners, IT services, analytics providers)
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With marketing and advertising partners
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With affiliates within our corporate group
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With authorities when required by law
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In connection with business transactions (e.g., mergers or acquisitions)
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With your consent or at your request
We do not sell sensitive personal information or use it to infer personal characteristics.
USER-GENERATED CONTENT
Any reviews or content you post publicly on the Site may be visible to others. KareVelle is not responsible for how third parties use information you choose to share publicly.
THIRD-PARTY LINKS
Our Site may include links to third-party websites. We are not responsible for the privacy, security, or content of these external platforms. Please review their policies independently.
CHILDREN’S DATA
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If such data is identified, it will be deleted upon request.
DATA SECURITY & RETENTION
While we take reasonable steps to protect your information, no system is completely secure. Information retention depends on legal, operational, and contractual needs.
YOUR RIGHTS & CHOICES
Depending on your jurisdiction, you may have rights including:
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Accessing your personal data
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Requesting correction or deletion
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Data portability
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Restricting or objecting to processing
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Withdrawing consent
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Managing marketing preferences
Requests can be made via the contact details below. Verification may be required.
COMPLAINTS
If you have concerns about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
INTERNATIONAL USERS
Your data may be processed outside your country of residence. Where required, we rely on lawful data transfer mechanisms such as Standard Contractual Clauses.
CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: Customersupport@karevelle.com
Contact Number: +92 - KareVelle
